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Acorn Stairlifts: Costs, Reviews & Models (2025)
- Popular models include the Acorn 130 for straight stairs and the Acorn 180 for curved staircases, catering to different home layouts.
- Acorn stairlift costs typically range from £2,150 to £2,500 for straight models and £5,500 to £9,000 for curved models.
- Acorn Stairlifts has a strong reputation, with a 4.6/5 overall score on Trustpilot and 82% of reviews giving a 5-star rating.
Acorn Stairlifts is a leading provider of mobility solutions in the UK, offering a range of stairlifts to suit various needs and staircase types. This guide will explore Acorn's popular models, their costs, and customer reviews to help you make an informed decision about your mobility needs.
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Acorn stairlift models
Acorn offers a range of stairlift models designed to cater to various staircase types and user needs. Each type of stairlift is tailored to specific requirements, ensuring that users can find a suitable solution for their home and mobility needs.
Here is an overview of Acorn's stairlift models, their intended use, and their target audience:
Acorn 130 Superglide
This is a straight stairlift for homes with straight staircases, offering a compact design suitable for narrow stairs. The overall width of the Acorn 130 Superglide is 23.25 inches (59.1 cm)1. When folded, the stairlift has a width of just 12.25 inches (31.1 cm)12, making it very slim and space-efficient when not in use.
For installation, the Acorn 130 requires a minimum staircase width of 26 inches (66 cm) to ensure the user can swivel comfortably at the top of the stairs. It can accommodate users weighing up to 25 stone (159 kg) and is perfect for those who need a simple, reliable solution for indoor straight stairs.
Acorn 180 Curved
The Acorn 180 is an excellent curved stairlift model designed specifically for curved staircases with bends, turns, or multiple levels. These features make it stand out for homeowners.
The Acorn 180 utilises a modular FastTrack system, making it perfect for more complex staircase layouts. Here is what FastTrack System does:
- Allows installation in as little as 24 hours, compared to weeks for custom-built rails
- Uses pre-made interlocking rail sections, assembled on-site to fit your exact staircase
- Eliminates long wait times associated with factory-made custom curved rails
They fit staircases as narrow as 27 inches (685mm). It can be installed on various configurations like 90° bends, 180° turns, multiple bends, fan-shaped stairs, and more. It has a weight capacity of 265 lbs (120 kg). Unique features highlighted include:
- Operates during power outages with DC battery backup
- Modular rail system attaches directly to stairs, not walls, minimizing home modifications
Acorn 130 Outdoor
For those needing outdoor mobility solutions, this model provides weather resistant features. These include: UV-resistant plastic components to prevent fading and degradation from sunlight exposure, zinc-plated steel rail for enhanced corrosion resistance and weather-resistant seat upholstery that's easy to clean and quick-drying.
As an outdoor stairlift, it is built to withstand various weather conditions and is ideal for users who require assistance accessing their gardens or outdoor areas. It upholds the safety and comfort of the users by providing these features:
- Outdoor-rated slip-resistant footrest for added safety in wet conditions
- All-weather seat belt designed to remain flexible in cold temperatures
- Ergonomically designed outdoor control switch that can be operated even with gloves on
Acorn Sit/Stand model
Adapted from the Acorn 130, this caters to users who find it difficult to sit or prefer a more upright position. This versatile option is particularly suitable for narrow or steep staircases. Key features for this model include:
- Dual-function design: Users can choose to sit or perch in a near-standing position, providing flexibility based on comfort and physical ability.
- Compact footprint: The slim profile makes it suitable for narrow staircases, with a folded width of only 380mm (15 inches).
- Weight capacity: Supports users up to 120 kg (19 stone) in sitting position and 115 kg (18 stone) in standing position.
- Adjustable seat height: The seat can be adjusted between 700mm to 750mm (27.5 to 29.5 inches) to accommodate different user heights.
- Safety harness: Includes a retractable seat belt for the sitting position and a body harness for the standing position.
Acorn stairlift features
Acorn stairlifts' features are integral to the stairlift's functionality and are aimed at providing users with a secure and reliable mobility solution. Here are some of the key features available on Acorn stairlifts:
- Safety sensors: Automatically stop the stairlift if obstacles are detected on the stairs.
- Lockable swivel seat: Allows for easy and safe access, especially at the top of the stairs.
- Retractable safety belt: Ensures user security during travel, similar to a car seatbelt.
- Battery-powered operation: Enables use during power outages and ensures smooth, quiet movement.
- Foldable design: Seat, footrest, and armrests can be folded away when not in use.
- Remote control: Allows users to call or send the stairlift to different floors.
- Narrow profile: Designed to fit narrow staircases, as slim as 27 inches for some models.
- Easy-to-use controls: Large paddle controls for simple operation, even for those with limited dexterity.
- Smooth start and stop: Ensures a comfortable ride without sudden jolts.
- StairSafe monitoring system: A new feature that monitors stairlift activity and usage for added peace of mind.
These features collectively contribute to making Acorn stairlifts a safe, comfortable, and user-friendly mobility solution for individuals with various needs and staircase types.
Acorn stairlift prices in the UK
Acorn's stairlift cost can vary depending on factors such as the model, installation requirements, and additional features.
Below is a breakdown of the typical costs associated with Acorn stairlifts in the UK, including purchase, stairlift installation, and maintenance expenses.
| Model | Purchase Cost (New) | Installation Cost | Annual Maintenance Cost |
|---|---|---|---|
| Straight (Acorn 130) | £2,150 - £4,000 | Included | £75 - £200 |
| Curved (Acorn 180) | £5,500 - £9,000 | Included | £75 - £200 |
| Outdoor (Acorn 130 Outdoor) | £3,000 - £5,500 | Included | £75 - £200 |
| Sit/Stand | £3,100 - £4,500 | Included | £75 - £200 |
It's worth noting that Acorn also offers reconditioned models, which are typically 30-50% cheaper than new models. For example, a reconditioned straight stairlift may start from £995, while a reconditioned curved stairlift could start from £2,800.
Additional features can impact the overall cost of your Acorn stairlift. Some popular extras include:
- Powered swivel seat: £100 - £200
- Extended warranty: £500 - £750
- Custom fabrics and finishes: £200 - £1,500
- Power socket installation: £200
Acorn stairlifts come with a standard 12-month manufacturer's warranty. Extended warranty options are available for up to 5 years, providing continued coverage and peace of mind beyond the initial warranty period.
How much does Acorn servicing cost?
Regular maintenance is essential to keep your stairlift in optimal condition and ensure its longevity. Acorn recommends annual servicing for all their stairlift models.
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- Annual service cost: £110 – £135
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- Initial service visit (includes 1 hour of labour): £135
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- Subsequent annual services: £110
For breakdowns or repairs outside of regular servicing, Acorn charges an initial breakdown visit fee of £120, which covers labour for up to the first half hour. Additional labour is charged at £44 per hour thereafter.
It's important to note that these prices are based on current market trends and may vary depending on your location and specific requirements. To get the most accurate pricing for your needs, it's recommended to request a free quote from Acorn or an authorised dealer, who will assess your staircase and provide a personalised estimate based on your chosen model, features, and installation requirements.
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Acorn stairlift pros & cons
Acorn stairlifts have gained popularity in the UK market due to their range of features and reliable performance. However, like any product, they come with both advantages and disadvantages.
Understanding these can help potential buyers make an informed decision about whether an Acorn stairlift is the right choice for their needs.
Let's explore the pros and cons of Acorn stairlifts:
- High customer satisfaction: Acorn has a Trustpilot rating of 4.7/5, indicating strong customer approval.
- 24/7 support: Round-the-clock assistance provides peace of mind for users.
- Energy-efficient: Acorn stairlifts use minimal electricity, operating cost-effectively like a small appliance.
- Complimentary app: The Acorn app gives you easy access to keep track of your stairlift maintenance and cover history.
- FastTrack® system: Acorn’s proprietary modular rail system allows for rapid installation of curved stairlifts, potentially within 24 hours.
- Battery-powered operation: Acorn pioneered the use of rechargeable batteries in the stairlift carriage, ensuring the lift continues to function during power outages.
- Digital diagnostic display: Acorn stairlifts feature a digital diagnostic display for easy troubleshooting and maintenance.
- Next-day installation: Acorn offers next-day installation for their Acorn 180 Curved Stairlift, which is uncommon in the industry.
- Weight capacity limitations: Acorn stairlifts have lower weight capacities compared to some competitors, with their curved model supporting up to 19 stone (120 kg).
- Potential reliability issues: Some users report frequent breakdowns and extended wait times for repairs, with one customer mentioning their stairlift only working for 3-4 runs before requiring service.
- Warranty concerns: There have been complaints about difficulties in getting warranty coverage honoured, with some users reporting that the company finds excuses to avoid covering repairs.
- Limited model range: Acorn offers only three main models, and one sit/stand option, which may limit options for customers with specific needs
- No buyback option: Acorn does not offer a buyback programme, though they provide guidance for private resale.
- No financing options: Lack of payment plans may be a drawback for some customers.
- Limited customisation: Acorn models come with standard features, offering few options for unique finishes or upholstery.
- No price transparency: Acorn does not provide detailed pricing upfront, leading customers to arrange a home survey for an accurate quote.
These pros and cons reflect the current state of Acorn stairlifts as of this year, based on customer reviews and industry assessments. While Acorn offers reliable and user-friendly stairlifts with a range of models to suit different needs, potential buyers should consider factors such as long-term costs and customisation limitations when making their decision.
Acorn stairlifts reviews in the UK
Acorn Stairlifts has established a strong reputation in the UK market, with customers generally expressing high levels of satisfaction with their products and services. The company's performance is reflected in its customer reviews and ratings on various platforms, particularly on Trustpilot, a leading independent review site.
Acorn Stairlifts has received overwhelmingly positive feedback from customers across the UK. The company's Trustpilot score stands at an impressive 4.7 out of 5, based on over 9,000 reviews. This high rating indicates a consistently positive experience for the majority of Acorn's customers. Furthermore, 83% of reviewers have given Acorn a 5-star rating, demonstrating a high level of customer satisfaction.
The overall consensus from customer reviews highlights several key strengths of Acorn stairlifts:
- Reliability: Many users praise the dependable performance of Acorn stairlifts, noting their consistent functionality and durability.
- Ease of use: Customers frequently mention the user-friendly design and simple controls of Acorn stairlifts.
- Quick installation: Numerous reviews commend Acorn's prompt service, with installations often completed within a week or even the next day after initial contact.
- Professional service: Customers consistently highlight the attentiveness and professionalism of Acorn's staff, from sales representatives to installation technicians.
- Improved quality of life: Many users report that Acorn stairlifts have significantly enhanced their independence and mobility at home.
While the majority of reviews are positive, it's worth noting that some customers have mentioned areas for improvement:
- Maintenance costs: A few users have expressed concerns about the frequency and cost of maintenance.
- Occasional breakdowns: Though rare, some customers have reported unexpected issues with their stairlifts.
Despite these minor concerns, the overall sentiment towards Acorn stairlifts remains highly positive. The company's focus on customer service, product reliability, and ease of use has contributed to its strong reputation in the UK stairlift market.
How do Acorn stairlifts compare to other stairlift brands?
When considering a stairlift, it's essential to compare different stairlift companies to find the best fit for your needs and budget. Acorn stairlifts are known for their reliability and quick installation, but how do they stack up against other leading brands in the UK market?
Let's compare Acorn with Stannah, Companion, Handicare, and TKE Solutions across various factors such as price range, warranty, customer reviews, and available models.
| Feature | Acorn | Stannah | Companion | Handicare | TKE Solutions |
|---|---|---|---|---|---|
| Price Range | £2,150 - £9,000 | £3,150 - £6,970+ | £2,000 - £7,000 | £2,000 - £7,200+ | £1,750 - £5,600 |
| Warranty | 1 year | 2 years | 1 year | 2 years | 2 years |
| Trustpilot Rating | 4.7/5 | 4.7/5 | 4.8/5 | 4.3/5 | 4.6/5 |
| Models | Straight, Curved, Outdoor | Straight, Curved, Outdoor | Straight, Curved | Straight, Curved, Outdoor | Straight, Curved |
Acorn stairlifts offer competitive pricing, especially for their straight models, and are known for their quick installation times. However, they have a 1 year shorter standard warranty compared to some competitors. Stannah provides 1 year longer warranties and Companion has slightly higher customer ratings, but often at a higher price point.
Handicare offers a good balance of price and features, while TKE Solutions (formerly Thyssenkrupp) is praised for its innovative engineering including HoloLinc technology, Patented ASL (Advanced Swivel and Levelling) technology, MAX HOME and many more.
Each brand has its strengths, and the best stairlift will depend on your specific needs, budget, and staircase configuration. To ensure you're getting the most suitable stairlift at the best price, it's advisable to obtain quotes from multiple providers. By comparing offers, you can make an informed decision that balances cost, features, and reliability.
Don't spend hours researching and contacting individual companies on your own. We can help you find the perfect stairlift solution quickly and easily.
Simply, fill out our 30-second form, and we'll connect you with up to 4 trusted stairlift suppliers in your area. They'll provide you with free, no-obligation quotes tailored to your specific needs.
Click below to get started and take the first step towards improved mobility in your home.
- Describe your needs
- Get free quotes
- Choose the best offer
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