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Hitachi Heat Pumps in the UK: Prices, Reviews & Models (2025)
- The average cost for Hitachi heat pumps is £6,500 to £14,220, with installation in the UK depending on factors such as the type of model and output capacity.
- Hitachi is a renowned Japanese brand, praised for their efficiency, lower noise levels, and innovative compatibility with other renewable systems.
- Hitachi offers four main types of air source heat pumps. These are Yutaki M, Yutaki S, Yutaki S Combi and Yutaki S80.
Hitachi heat pumps are a reliable brand for users looking for energy-efficient heating solutions. They offer a range of air-to-water heat pumps in their Yutaki series, which comes with an A+++ efficiency rating and a 5-year warranty. This range is designed to offer long-term savings on energy bills while keeping it environmentally friendly. In this guide, we explore different models, costs and reviews from previous users to help you decide if Hitachi heat pumps are the best option for your home.
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Hitachi heat pump models
In this section, we elaborate on the diverse range of Hitachi Yutaki heat pump range which is known for its varied heating and cooling properties. Here are the key models in this range:
| Model | Type | Heating Capacity (kW) | Cooling Capacity (kW) | Energy Efficiency | Key Features |
|---|---|---|---|---|---|
| Yutaki S | Split, air-to-water | 4.3 - 24 | 4 - 17.5 | A+++ | Compact size; efficient for heating, hot water, and cooling |
| Yutaki S Combi | Split, air-to-water | 4.3 - 16.8 | 4 - 10.5 | A+++ | Integrated hot water tank; space-saving design |
| Yutaki S80 | Split, air-to-water | 11 - 16 | A+++ | High-temperature output up to 80°C; ideal for older radiator systems | |
| Yutaki M | Monobloc, air-to-water | 4.3 - 16 | 4 - 10.5 | A+++ | Easy installation; no refrigerant connections required |
You can decide the best Hitachi heat pump model by assessing your needs, whether it is heating, cooling, hot water or all of them. Here is what we can tell you:
- The Yutaki S model is best if you want consistent heating, hot water, and cooling. It is an all-rounder product and is compatible with most homes.
- You can opt for Yutaki S Combi if you are concerned about saving space. It has all the same features as Yutaki S but with a built-in hot water tank.
- For houses with old-school radiators, we recommend the Yutaki S80 as this can generate output up to 80°C without the help of a backup heater.
- If you prioritise easy installation, Yutaki M with its monobloc system is the way to go for your home.
Hitachi heat pump prices
The average price range for Hitachi heat pumps in the UK is £6,500 to £14,220, including installation. The cost of an air source heat pump depends on several factors, such as the type of model, output size, and installation complexity.
When purchasing a heat pump from Hitachi, it would be good for you to understand all the costs involved. This includes the price of the product itself, installation costs and sometimes maintenance costs. Below is the breakdown of different Hitachi heat pump models and its costs:
| Model | Product Price (Including VAT) | Installation Cost (£) | Total Cost (£) |
|---|---|---|---|
| Yutaki S | £3,000–£6,200 | £3,500–£6,000 | £6,500–£12,200 |
| Yutaki S Combi | £4,620–£7,400 | £3,500–£6,000 | £8,120–£13,400 |
| Yutaki S80 | £7,000–£8,220 | £3,500–£6,000 | £10,500–£14,220 |
| Yutaki M | £2,600–£4,600 | £3,500–£6,000 | £6,100–£10,600 |
These costs are estimates. Get a local installer QUOTE now!
Buying a Hitachi heat pump is not just about the direct upfront cost, but it is also about your installation and maintenance. The final price of your heat pump depends on a few things:
- Heat pump system: The bigger the unit, the more power it consumes and this will cost you more. For models like Yutaki S80 with high temperatures or Yutaki S Combi with an all-in-one system, you can expect to pay more than other models.
- Installation: If you have a well-insulated house with underfloor heating or large radiators, the cost of installation will be low. But if you need to renovate or upgrade your systems, like new radiators or pipework adjustments, the cost will be higher.
- Maintenance checks: A yearly check to see if everything is running properly is necessary. You can expect to pay £150–£300 per year for servicing from most heat pump installers around the UK. This covers the refrigerant checks, filter cleaning, and general upkeep of the heat pump.
If you are worried about the high cost of a heat pump, there are air source heat pump grants available. You can check if you qualify for grants like the Boiler Upgrade Scheme (BUS) that offers you a £7,500 grant to help switch to a more energy-efficient heating system in your home.
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Hitachi air source heat pump advantages & disadvantages
Hitachi is a well-known heat pump manufacturer in the UK. Here are the advantages and disadvantages of Hitachi heat pumps:
Advantages of Hitachi air source heat pumps
- High efficiency: Many users have praised models like Yutaki S and Yutaki M that offer A+++ energy ratings. These models also have a Coefficient of Performance (CoP) of up to 4.9, which helps reduce their energy bills.
- Performance in cold weather (some models): Certain heat pump models like Yutaki S80 are great for colder weather as they can operate in temperatures as low as -25°C and provide its users with hot water up to 80°C.
- Space-saving design: If you want a compact design, Yutaki S Combi comes with an integrated hot water cylinder which takes less space and is easier to install.
- Customisable options: Hitachi has various models that cater to different needs of the user. They have Yutaki M that offers compact sizing, which is perfect for small homes, along with the Yutaki S80, which is a great option for older houses needing high-temperature solutions.
- Environmental benefits: Hitachi heat pumps are efficient systems compatible with renewable energy sources like solar panels.
Disadvantages of Hitachi air source heat pumps
- Issues with reliability: User reviews say that some units are susceptible to frequent breakdowns, especially in colder conditions, as they struggle to defrost automatically.
- Durability concerns: There are reviews that state some users have had to replace their units sooner than anticipated, which in-turn raises questions about long term durability.
- Online customer support complaints: Some users report poor communication and support from the team as wait times were high.
- Can be loud: It is advisable to check where your heat pump should be fit as a wrong location (like near bedrooms, living area, high-traffic outdoors etc.) can make it very loud when operating.
- Control system functions: Some users report struggling with timers and settings. This can be annoying when trying to set a schedule on the heating process.
From this we have gathered that while Hitachi heat pumps offer great efficiency and customisable features, you should always consider the pros and cons before finalising the best air source heat pump for your home.
Hitachi heat pump reviews
Hitachi has received several mixed reviews from its users but is often praised for its efficient products that have an A+++ rating. One of the reviews reads:
“Hitachi Yutaki 16kw split system here, 5 years in. Can’t fault it (other than a minor purge valve leak), but it is probably over-spec’d, so it doesn’t work too hard. The only word of caution I’d add is to try and ensure that there’s someone local to you that will service whatever you choose.”
Although there are several happy customers, there are some complaints. One user on Reddit states:
“Problem is it doesn’t seem to work in the cold weather! House has been getting colder all week despite the heating being ‘on.’ The heat pump outside is freezing over at the back so no air can get in. I went out and turned it off this morning and defrosted the back but it was fully frozen again 1/2 an hour later.”
There have been some issues regarding the defrosting mode, which can be an important function for users in freezing weather.
Hitachi has 1.2 out of 5 rating on Trustpilot which shows the ongoing frustration the users are facing with installing a heat pump and after-sales customer support. But this does not mean that the technology itself is bad.
Hitachi is a well-renowned Japanese brand which was founded in 1910. The brand value and technology speaks for three main sectors: Green Energy and Mobility, Digital Systems and Services, and Connective Industries.
Going through these reviews will help you understand the real user issues of the product but the right heat pump for your house will depend on several other factors. You need to have the correct insulation, select the right size system for your space and a good installer that understands your needs. These factors could have influenced the bad reviews we've mentioned before.
Hitachi heat pumps per house size
The best heat pump for you also depends on the size of your home. The bigger the home, the stronger the heat pump needs to be to heat the entire house efficiently. Here is a quick guide to help you understand:
| Property Size | Model Recommended | Reason |
|---|---|---|
| Small (1-2 bedrooms) | Yutaki M | Compact monobloc design, which is perfect for smaller homes with less indoor space. |
| Medium (3-4 bedrooms) | Yutaki S / Yutaki S Combi | Split system that provides efficiency and power with a space saver option which has an integrated hot water tank. |
| Large (5+ bedrooms) | Yutaki S80 | High temperature output (up to 80°C) of this model makes it ideal for larger homes and old ones with radiators. |
How do Hitachi air source heat pumps compare to other brands?
There are several air source heat pump manufacturers in the UK, and in this section, we will show you how Hitachi’s heat pumps compare to other leading brands in the country:
| Brand | Heat Pump Types | Efficiency (CoP) | Price Range (£) | Warranty | Key USP |
|---|---|---|---|---|---|
| Hitachi | Air to water | Up to 4.9 | £2,600–£8,220 | 5 years | High-temperature output (up to 80°C) |
| Daikin | Air to air, air to water, ground source | Up to 5.2 | £3,900–£11,800 | 12 years | Versatility in products. |
| Vaillant | Air to water, ground to water | Up to 5.2 | £3,100–£8,700 | 7 years | Hybrid systems (renewable + boiler) |
| Panasonic | Air to air, air to water | Up to 5.28 | £2,870–£7,300 | 3-7 years | Cold-climate performance (-25°C) |
| Mitsubishi | Air to air, air to water | Up to 4.9 | £1,100–£8,600 | 12 years | Extreme cold reliability (-25°C) |
| Samsung | Air to water | Up to 5.0 | £1,700–£3,200 | 3-5 years | Affordable pricing, modern design |
| LG | Air to air, air to water | Up to 5.19 | £3,300–£6,400 | 3-7 years | Smart features like ThinQ app for controls |
As you can see in the table above, Hitachi heat pumps fall in the mid-range price category. This makes it more affordable than Daikin or Vaillant but not as low-priced as Mitsubishi or Samsung.
Hitachi solely focuses on air to water heat pumps and does not have air to air or ground source heat pump options available. You might have to check other heat pump installers in the UK for that.
Should you get a Hitachi heat pump?
Hitachi heat pumps offer you a combination of energy-efficient products with innovative features for your home. Heat pump models like Yutaki S and Yutaki S Combi have high energy efficiency rating of A+++ and can save you a lot of money in the long run. They have designs that are compatible with underfloor heating, radiators, and solar panels, which makes them a versatile choice.
Hitachi receives high praises for its energy savings and reliable performance but is also reported to have issues with defrost function and customer service by users. Despite all this, Hitachi remains a great mid-range option for you as it balances affordability with advanced technology.
Are you still unsure which heat pump model is the best choice for you? Finding the right installer can take days of research, involving calls to companies and gathering multiple heat pump quotes. Even then, you might not find the best one. If that sounds like too much hassle, our service has you covered.
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