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Last updated: 15 April 2025

Viessmann Heat Pumps in the UK: Prices, Reviews & Models

Viessmann Heat Pumps in the UK: Prices, Reviews & Models Hero Image
  • Viessmann heat pumps cost between £4,300 to £22,300 depending on the model chosen. 
  • Viessmann holds a positive 86% rating on Trustpilot, reflecting its strong reputation for reliability, performance, and industry expertise.
  • The brand offers both air source and ground source heat pumps, with a wide variety of models to suit different property sizes and energy needs.

As UK households are looking for more cost-efficient and energy saving heating  solutions, heat pumps are becoming a central part of the conversion. As of 2024, up to 100,000 heat pumps were sold, according to the BBC and the number is set to increase in coming years. 

Viessmann heat pumps are central to this conversation. With nearly 50 years in the industry, Viessmann, with its advanced German engineering, offers a vast range of air and ground source heat pumps that are perfect for UK homes.

But how does this company compare to other heat pump manufacturers in the UK? Are they really worth the investment? In this guide, we will break down the popular heat pump models available by  Viessmann and explore their customer reviews, costs and advantages to give you a clearer picture of what to expect from this brand.

Heat pumps can save you up to £290 a year on your energy bills. But with so many heat pump specialists to compare and quotes to evaluate, the process can quickly become time-consuming and overwhelming.

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Viessmann heat pump models

Viessmann offers a vast range of air source and ground source heat pumps suitable for various household needs. When breaking down the different models, it is important to be aware of the key terms used in the product description of Viessmann heat pumps:

  • Coefficient of Performance (COP): This shows how well a heat pump works. It is done by comparing how much heat it moves vs how much energy it uses.
  • Heating output: This shows the amount of heat that is produced that enters your home. 
  • Domestic hot water cylinder (DHW): A cylinder that comes with some heat pumps that store your hot water, which means you get hot water for your taps, showers, and baths.
  • Flowing temperature: This is the temperature of the water that flows from the heat pump into your heating system (like radiators or underfloor pipes).
  • Cooling function: This is the ability of a heat pump to take heat out of your home, making your house cooler in hotter months.

Below, we have broken down their models for air source and ground source heat pumps.

Viessmann air source heat pump models

ModelHeating outputFlow tempCOPDHW CylinderCooling functionControls/AppNoise level
Vitocal 150-A2.1 – 14.9Up to 70°CUp to 5.0NoYesViCare app, Viessmann One Base45 dB(A)
Vitocal 151-A2.1 – 14.9Up to 70°CUp to 5.0Yes (190 litres)YesViCare app, Viessmann One Base51 dB(A) - 56 dB(A)
Vitocal 200-A4.0 – 12.0Up to 60°CUp to 5.0NoYesViCare app, Vitotronic + Vitoconnect35 dB at 30m
Vitocal 200-A PRO32 / 64 / 128Up to 65°CHigh, with EVI techOptionalYesRemote monitoring via BMS69.7 dB(A)​ 
Vitocal 222-A3.8 – 11.6Up to 60°C Up to 5.0Yes (220 litres)YesViCare app, Vitoconnect35 dB at 3m
Vitocal 250-A PROUp to 39.5 (single)Up to 70°C Very high (variable)Yes, via loading systemYesBMS, Modbus TCP/IP60.9 dB(A)
Why opt for air source heat pumps?

Air source heat pumps are cheaper and easier to install compared to ground source heat pumps, making them a more accessible option for many homes.

Viessmann ground source heat pump models

ModelHeating outputFlow tempCOPDHW cylinderCooling functionNoise levelControls/Apps
ModelHeating outputFlow tempCOPDHW cylinderCooling functionNoise levelControls/Apps
Vitocal 200-G5.8 – 17.4Up to 60°CUp to 5.3NoYes49 dB(A)Vitotronic 200, ViCare app (optional)
Vitocal 222-G5.8 – 10.4Up to 65°C4.8 –  5.5Yes (220 litres)Yes46 dB(A)Vitotronic 200, ViCare app (optional)
Vitocal 300-G4.3 – 15.9Not specifiedUp to 5.6 NoYes41 dB(A)Vitotronic 200, ViCare app (optional)
Vitocal 350-G20.5 – 84.6Up to 68°CUp to 5.0NoYesLow vibration, quietVitotronic 200, Viessmann apps
Vitocal 300-G Pro84.9 – 222.2Up to 60°CUp to 5.8NoYes57 – 69 dB(A)Vitotronic 200, Viessmann apps
Why opt for ground source heat pumps?

Ground source heat pumps are more efficient year-round and last longer, thanks to the stable underground temperature.

Viessmann heat pump prices

Viessmann heat pump prices

Viessmann heat pump prices depend on a few factors, including: 

  • Type, model, and electricity output (kWh) of a Viessmann heat pump.
  • The size and layout of your property.
  • How suitable the property is for installing a heat pump, including site accessibility, and whether your electrics or plumbing need to be updated.

On average, the cost of air source heat pumps tend to be cheaper than ground source heat pumps as they are easier to install and take up less space. According to Viessmann, their air source heat pumps range between £7,000 and £9,000, while the average market cost of ground source heat pumps falls between £13,200 and £19,000

Below, we go into the average costs of Viessmann heat pumps to give you a rough estimate of how much you need to budget for a new heat pump.

ModelHeat pump typeUnit cost (Including VAT)
Vitocal 150-AAir source£4,300 – £6,400
Vitocal 151-AAir source£5,300 – £7,000
Vitocal 200-AAir source£4,400 – £7,500
Vitocal 200-A PROAir sourcePrice on request
Vitocal 222-AAir source£5,200 – £7,400
Vitocal 250-A PROAir sourcePrice on request
Vitocal 200-GGround source£7,590 – £8,380
Vitocal 222-GGround source£8,600 – £9,790
Vitocal 300-GGround source£9,270 – £12,075
Vitocal 350-GGround source£17,810 – £22,330
Vitocal 300-G ProGround source£10,000 +

These costs are estimates. Get a local installer QUOTE now!

Note: The price range depends on the unit’s electrical output. Many Viessmann models offer outputs between 4kW and 16kW. Generally, the higher the output, the more expensive the model.

On top of the unit cost, you will need to factor in the cost of installation, which can range from £3,500 to £7,999 or more. This depends on the installer rates and how complex the installation is. 

Other costs to be mindful of when considering a Viessmann heat pump are the maintenance and repair costs. Typically, maintenance costs range between £150 and £300, while repair costs can range from £250 to over £2,000+, depending on the scope of the repairs.

While Viessmann heat pumps can be costly, there are plenty of ground and air source heat pump grants in the UK, which can either cover the entire cost or reduce the overall price.

Heat pump grants available in the UK
  • Boiler Upgrade Scheme
  • ECO4
  • 0% VAT
  • Warmer Home Scotland
  • Home Energy Scotland Scheme
  • Nest Scheme (Wales)
  • Home Upgrade Grant

However, you can save time and money with the right heat pump installer. Finding that installer, though, can be time-consuming and frustrating; comparing quotes, checking credentials, and researching local options all take effort. Instead, use WhatCost. Fill out our 30-second form and get up to four free heat pump quotes from top-rated installers in your area.

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Viessmann heat pump advantages & disadvantages

Pros and cons of Viessmann heat pumps

It is essential to weigh out the advantages and disadvantages of any product, especially a Viessmann heat pump, which can be a large investment. Below, we go into the pros and cons of a Viessmann heat pump.

Pros

  • Energy efficient: Viessmann heat pumps have a high COP ranging up to 5.8, which shows how well their heat pumps can convert electricity into heating or cooling.
  • Wide range of models: Viessmann has a huge selection of heat pumps, ranging from air to ground sources, suitable for the smallest homes to the largest commercial buildings.
  • Long-life span: Their heat pumps can last between 20 to 25 years, reducing the need for future replacements and saving you future costs.
  • Quiet operation: Many models, like the Vitocal 200-A, are designed for low noise levels, making them ideal for residential areas and enhancing comfort throughout the home.
  • Smart controls: Viessmann systems integrate with the ViCare app and smart thermostats, letting you control heating remotely and optimize efficiency.
  • Warranty coverage: Viessmann offers generous warranties, between 2 and 7 years.
  • Government grant availability: Viessmann heat pumps are certified, which makes them eligible for grant schemes, making their products more affordable and accessible.

Cons

  • Cost: Viessmann heat pumps tend to be more expensive in comparison to other brands available.
  • Maintenance: Viessmann recommends that their heat pumps be serviced once a year, which can add to overall costs.
  • May require system upgrades: Old radiators or poorly insulated homes may need to be upgraded to work well with a heat pump, which can increase overall costs.
  • Space requirements: Some air source models from Viessmann can be bulky and may not fit into the aesthetics of a home.

Viessmann heat pump reviews

Viessmann Trustpilot reviews

Here at WhatCost, we analysed Viessmann heat pump reviews on Trustpilot to show you real-life insights, helping you to understand the strengths and weaknesses of this company and allowing you to make an informed decision.

Positive reviews

  • Product efficiency: Many users praise Viessmann heat pumps for their energy efficiency, noting a noticeable reduction in their energy bills.
  • Model durability: A common Viessmann review from customers states that their heat pump models are durable, requiring little repairs over the course of their lifetime.
  • Quiet operation: Viessmann reviews commonly praise the heat pumps for their quietness, which improves the customer’s comfort within their homes.

Customer concerns and areas for improvement

  • Customer service: One common complaint within the Viessmann reviews is that customer support is difficult to reach, with reports saying that there are long delays in resolving issues and difficulties scheduling appointments.
  • Installation and maintenance issues: There have been complaints regarding the installation process of Viessmann heat pumps, with some stating it was overly complicated. Additionally, other customers have complained that organising servicing appointments was difficult and that finding spare parts for their heat pumps was really difficult.
  • Technical glitches: A few reports have stated that Viessmann’s smart controls can have system errors or malfunctions, which sometimes lead to prolonged downtime due to service delays.

Viessmann heat pumps per house size

Choosing the right Viessmann heat pump for your home is essential as it ensures optimal efficiency and comfort. The right model for you depends on the size of your home and your energy needs:

Household sizeRecommended modelWhy it is suitable
1 - 2 bedroom homeVitocal 150-ACompact and efficient 
2 - 3 bedroom homeVitocal 151-AIdeal for moderate demands as it comes with integrated DHW cylinder.
3-bedroom homeVitocal 200-ABalanced performance and quiet, suitable for terraced homes.
4 - 5 bedroom homeVitocal 300-GHigh efficiency and output.
5 - 6 bedroom homeVitocal 350-GPowerful unit for homes with high energy demands
Large home/ commercial unitVitocal 300-G ProCommercial-scale system designed for multi-family properties or large buildings

How do Viessmann heat pumps compare to other brands?

When you are on the hunt for a heat pump for the best air source heat pump in the UK or exploring ground source options, it is important to compare different brands. To help you, we have created a list of the top brands in the heat pump industry:

  • Vaillant air source pumps: This brand is known for its low noise technology and high flow temperatures. Providing a great balance of performance and energy savings.
  • Daikin heat pumps: Recognised for their advanced technology, these systems provide stable temperature control and maintain high performance in cold climates.
  • Nibe air source heat pump: This brand is praised for its product's durability. They offer high efficiency, especially in colder climates, making them ideal for the UK’s climate.
  • LG heat pumps: Combining energy efficiency with low noise, LG systems also offer smart controls, making them a strong option for modern homes and customers looking for ease of control of their heating systems.
  • Mitsubishi air source heat pump: Perfectly tailored to UK homes, Mitsubishi's Ecodan range is easy to install, quiet, and offers dependable performance.
  • Panasonic air source heat pump: This brand is great for homes with radiator systems as their Aquarea models are highly efficient and perfect for retrofit projects.
  • Samsung air source heat pump: Designed to be compact, the Samsung heating systems are ideal for small homes and noise sensitive environments.
  • Calorex heat pump: Specialising in commercial heating and pool applications, Calorex systems are tailored for purpose built, rather than domestic use.
  • Hitachi air source heat pump: This brand offers a huge selection of models, perfect for all property types. The Hitachi systems also feature app-based controls and have a strong reputation for good performance.
  • Worcester air source heat pump: Backed by the Bosch name, Worcester systems are known for reliable performance and easy integration with existing heating setups.

To make the comparison clearer, we’ve put together a table that highlights how these leading brands stack up against Viessmann.

BrandCOPWarrantyPriceTrustpilot score
ViessmanUp to 5.82 - 7 yearsMid to high4.3
VaillantUp to 5.47 yearsMid to high3.8
DaikinUp to 53–7 yearsHigh4.2
NIBEUp to 6.22 - 7 yearsHigh4.1
LGUp to 4.90Up to 7 yearsMid1.2
Mitsubishi Up to 43 - 7 yearsMid4.2
PanasonicUp to 4.83 - 7 yearsMid1.3
SamsungUp to 52 - 7 years Mid1.6
CalorexUp to 102 years Very high2.1
HitachiUp to 5.26 years Mid1.2
Worcester BoschUp to 4.957 yearsMid4.6

Should you get a Viessmann heat pump?

Viessmann heat pumps are well worth considering if you’re thinking of switching to a heat pump system. With almost 50 years of experience with heat pump technology and 108 years in the heating industry overall, this German brand has a strong and solid reputation.

With a wide variety of models to choose from with high-efficiency and quiet operation, Viessmann stands out as one of the leading heat pump manufacturers here in the UK. While their costs may be higher compared to other brands, they are MSC-certified, making them eligible for government grant schemes. Not only that, but their excellent performance also means bigger savings on your energy bills! If you’re looking for a durable, highly efficient and experienced heat solution, then Viessmann heat pumps are one of the best choices out there.

To get started, it’s smart to compare quotes from certified ground and air source heat pump installers to find the best fit for your home and budget. But finding a trusted installer isn’t always easy; requesting quotes can take hours, and often leads to nowhere. 

Luckily WhatCost can help! By filling out our quick 30-second form, we can provide you with up to four free quotes from the best heat pump installers near you. Saving you time, energy, and hassle. 

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